It's Communications Consortium week! Kelly, Bridget and I will be in and out (mostly out) of the office Monday-Wednesday. You will most likely find us running around in Schine :). Since it will be a slow week in the office, I'd like to diverge from my normal blog post structure to share more helpful tips on customer service because I'm sure you'll encounter a student (or alum!) who will request to meet with us during our busiest week of the year. Here are my helpful suggestions on what to say (adapt these to your situations as you see fit of course):
FYI Only: Even when the Communications Consortium ends on Wednesday, it's not really over for us.We need Thursday and Friday to recuperate as we prepare thank you notes to send to employers, return unused employer swag, email employer invoices while getting back into the swing of things at the office. Not to mention all the emails we need to read and reply to! With all that being said, don't be surprised if a counselor decides to take Friday off or leave early! I hope this information helps you understand what goes on behind the scenes...what most students don't get to see. Kelly will be doing Quick Counsel this week! Post-Grad Services Facts All seniors and grad students will be coming in to request Post-Grad Services starting Thursday, April 17th. This basically means that they will receive job opportunities every Friday via JobOps. JobOps will replace CDCNews after they graduate. They will typically receive their first JobOps email a week or two after graduation. What to do when a student comes by for Post-Grad Services Let them know they will need to complete a short survey first. Then log them into an iMac. On the desktop, there will be a shortcut to the survey. Just double click to open it. After the student completes the survey (should take about 5 minutes or so depending on how detailed their answers are), give them this: and explain that they can contact us anytime for any career-related needs (résumé/CL reviews, job hunting advice etc.) Sneak peek at next week... Doodle polls for Finals Week and Fall 2013 will be emailed to you!
Internship video pizza party on Friday, April 26 from 1-2pm in the CDC! Post-grad services will continue until graduation.
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Welcome back! I look forward to catching up and hearing about how your Spring Break week went! Share a photo (or two!) if you like from your trip by emailing it to me at [email protected]. I wish there was a way for you to upload to the blog. I will upload your photos to an album to share on the blog :). It was pretty quiet in the office last week. On Wednesday and Thursday, I hosted two Prezi Workshops for Newhouse staff on behalf of the Newhouse Professional Development Committee. To learn more, check out this post I wrote for the staff blog, Inside Newhouse, by clicking here. Let me know if you have any questions about anything I posted. Thanks! Judith Compliments"I missed you all! That's not really a compliment, but I'm glad to have you all back!"-Judith Give someone a compliment today here to be featured next week on The Blog! HighlightsSeminars Tuesday- How to Find an Internship *This is the LAST internship seminar of the semester* Thursday- Basic Cover Letter Friday- Job Hunt Marathon Bridget will be doing Quick Counsel this week! Office Update I created a folder called "Special Projects" in the common folder to hold all our "SP..." folders. Hire Me, CDC! Update Our website had over 200 visitors! We received 8 applications total. Here's the breakdown: 7 females/ 1 male 1 ADV 2 BDJ 2 PRL 1 TRF 1 Undecided I emailed everyone a confirmation email after receiving their applications and also asked them to provide us feedback on the website. I created a short survey using Google Drive. Check it out by clicking here. Also, we have 2 former candidates (1 male (TRF) and 1 female (PRL). They interviewed and were great candidates, but had scheduling conflicts. They will be reconsidered for our openings. This week, I will need YOUR help in reviewing applications during your shifts. If you are interested in helping me interview candidates, please email me. Common QuestionQ: "I totally missed the deadline to apply for the Communications Consortium. Is it too late to apply?"
A: "Unfortuantely, it's too late to apply online however, we will have a list of employers with open interview slots closer to the event. I recommend going to the career fair on Monday, April 15th from 5-8pm in the Schine Panasci Lounge to meet employers. Some employers will save interview slots for qualified candidates they meet at the career fair. We will have a list of confirmed employers closer to the date." Do you have a common question you're unsure of answering? Email it to me at [email protected] Wow. This is the last week of February! I hope everyone had a fun weekend. This week will be really full, but we'll keep it fun. Read below for details and let me know if you have any questions. Keep up the great work! It will be Friday before we know it. :) -Judith Memories From Last WeekMore photos from Sunday's internship video filming can be found here. Enjoy! Compliments"I am in love with that v-day serenade video to Kelly! Great job to all involved :)"- Whitney "Jeff is doing a great job taking initiative with our CDC video. Keep up the good work, Jeff!"- Valerie "To Jeff, Valerie and Whitney: I am so impressed with your level of professionalism with the production of our internship video. You all are doing an excellent job keeping everything organized from start to finish. Filming was so much fun on Sunday. I can't wait to see the final outcome! :)"-Judith "To Mary and Shy: Thank you so much for all your help with Hire Me CDC. I really appreciate all your hard work and creativity with with this special project."- Judith "Courtney, thank you for keeping our Pinterest boards current with helpful info especially with the interview attire board. This will really come in handy when students prepare for our Communications Consortium." - Judith Give someone a compliment today here to be featured next week on The Blog! HighlightsMonday- Basic Résumé and Cover Letter Writing Tuesday- Job Hunt Marathon Bridget will be doing Quick Counsel this week for any student who is NOT applying for the Communication Consortium and Winter Olympics. Please tell all CC and WO students to take advantage of our walk-in hours this week. Walk-in Hours For Who: Students applying for the Communications Consortium AND Winter Olympic internships ONLY!* *Students must have attended the résumé & cover letter seminar, completed GRA 217 or watched the video FIRST. If they arrive for walk-ins, please set them up to watch the video. When: Wed, Feb. 27th 10-12pm AND 2-4pm Thurs, Feb. 28th 10-12pm AND 2-4pm Fri, Feb. Mar. 1st 10-12pm AND 2-4pm Please inform students to bring hard copies of their materials with them. Office Updates Last week, many students brought their laptops to their appointments to show counselors their résumé and cover letters. So, we had each student print out their materials during their appointments putting us behind schedule. LOL. I couldn't resist. :) So I'd like you to help us do the following: -Remind students to bring hard copies to their appointment while you are scheduling their appointment. -Inform students they can print out their materials in the CDC if they arrive 10 minutes early. I've also updated our appointment reminder email with the following: "Please bring hard copies of your résumé, cover letter or networking email with you to your appointment so that our counselors can write their feedback on it. Please do not use your laptop to show our counselors your materials." Timesheets Please email me your timesheets individually with "Timesheet" in the subject line. These emails are filtered to my timesheet folder. Also, please note any additional hours added to your timesheet in your email. That way, if budget asks for clarification, I can send them an explaination. Thanks! :) Common QuestionMy answers are guidelines. You're welcome to reword to your liking, but please emphasize the same points. The first 2 questions are related to this week.
Q: "I'm really nervous about applying to the Communications Consortium and/or Winter Olympics. May I schedule an appointment?" A: "We actually have walk-in hours this week on Wednesday, Thursday and Friday from 10-12pm and 2-4pm. Simply stop by and sign in and a counselor will call your name to review your materials and give you feedback." ----------------------------------------------------------------------------------------------------------------- Q: "I'm not applying for the Communications Consortium or the Winter Olympics. What do you mean you don't have any available appointment hours this week!?!" A: "I'm sorry we don't have any available timeslots for you. Students typically come in a week before to schedule appointments in advance. I recommend stopping by for our Quick Counsel this Friday from 12-1pm. This week we will not be offering drop box services due to the high volume of materials we need to review this week." ----------------------------------------------------------------------------------------------------------------- Q: (Question via email) "I'm studying abroad and I'd like some feedback on my résumé and cover letter." This student does not meet our prerequisites. A: (Send the following email template which can be found in our Generic Answers folder under the Seminars/Appointments subfolder. This email is ONLY for students studying abroad. Do not email this video link to students on campus. We want them to come to our office :). CCS referrals still apply to non-Newhouse students requesting career counseling.) Subject: Study abroad student requesting feedback on résumé and cover letter Hello, Thank you for your email. We're happy to give you feedback, but first we ask that you watch our short video on how to create an effective résumé and cover letter here: http://bit.ly/cdcresumecoverlettervideo After you watch the 25 minute video, please make the necessary changes to your materials according to our video’s instructions. Please email us when you're ready to schedule a phone appointment to receive feedback. If you're not available to speak over the phone, you may also email us your materials for review. We'll print it for our dropbox service and will email you your materials with our feedback in 2 business days. If you have any questions, please let me know. Sincerely, ----------------------------------------------------------------------------------------------------------------- Do you have a common question you're unsure of answering? Email it to me at [email protected] Happy Monday, everyone! Keep up the excellent work! Let me know if you have any questions about anything below! -Judith:) HighlightsSeminars Tuesday- LinkedIn Thursday- Basic Cover Letter Writing (New location: CDC. Spread the word!) Friday- Interview Preparation Communications Consortium Everyone received an A+ on their worksheets. Great job! :) More employers have registered so please spread the word! Also, encourage students to get their résumés and cover letters reviewed by using our drop box, scheduling an appointment or stopping by for Quick Counsel in advance. Office Updates Our appointment flow chart has been updated. Read the requirements for a networking appointment here. Thank you Shy for pointing out an error! Seminar Handouts Place any extra copies in the far left cabinet located near the entrance. All packets are organized by seminar. Internship Binders Since many of you have ask about what we plan to do about updating profiles, I want you to know that I put this project on hold. For a couple reasons.... 1) I wouldn't ask you to do anything I wouldn't want to do. 2) I know this system could be improved. Therefore, I'm following up with IT this week to see how we can add better features to our current database in File Maker Pro. My goal is to improve our current system to be more efficient and user friendly for us and for students. Once I figure that out, we will restart this project. I will keep you posted! Bacons Media Directories are now online Bacons will not be available in print going forward. I will be taking a webinar this week to learn about this new site so I can train you how to use it. We will keep 2012 editions in the office in case a student prefers a hard copy. Scavenger Hunt Time! Learn more about how Hello CDC can help you by completing a scavenger hunt part I this week! ComplimentsSubmit a compliment to be featured next week here! Common Question"I'd like to schedule an appointment to discuss internships. I feel like I'm falling behind on application deadlines." Here's what you can do to help: -Ask if they have interned before. If so, educate them on our resources and offer to log them into our internship database. -If not, encourage them to take our How to Find an Internship seminar. This seminar will provide more in depth info about the six steps to start an effective internship search and what resources we have to help. -If they can't attend a seminar, offer to schedule an appointment. Please try to schedule internship appointments with me as I facilitates the internship seminar. :) -Encourage them to attend the Communications Consortium. There will be some employers looking for interns. -Also, remind that that the best time to start researching for summer internships is now however, the deadline will depend on the company they apply to. Most deadlines for summer internships are in March and some are rolling. Do you get a common question from visitors that you're unsure of answering? Email it to me at [email protected]. ExtrasIt's scary to think that this is necessary. Please read this to know what to do if there's a shooter on campus. Thanks. Share Your Feedback!Do you find these blog posts helpful? Is there any information you would like covered? Share you feedback here. |
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